Experience

Pearl Organisation – Business Development Executive

Jan 2024 – Jun 2024 | Dehradun, India

• Strategically identified and engaged new B2B and B2C prospects through cold calling, LinkedIn outreach, and automated email campaigns.
• Developed personalized solution presentations based on client needs in IT services, software development, and digital transformation.
• Collaborated with cross-functional technical teams to create detailed project roadmaps and customer proposals.
• Monitored analytics tools and CRM to optimize conversion funnels, achieving 30%+ improvement in lead-to-deal ratio.
• Represented Pearl Organisation at regional startup meetups and digital forums to enhance the company’s visibility and reputation.

Family Retail Business – Business Associate

Jul 2024 – Present | Raxaul, Bihar

• Managed point-of-sale operations, product inventory, and vendor relations for the family’s daily retail store.
• Initiated digital transformation by introducing barcode billing, inventory tracking, and basic CRM systems.
• Developed promotional campaigns (offline + social media) to boost footfall and improve customer loyalty.
• Strengthened customer relations with daily interaction and customized service, increasing word-of-mouth sales.