Developed a chatbot using Dialogflow and Python to qualify leads and answer frequently asked questions on a company website. The chatbot improved lead generation by 25% and reduced the workload on the sales team.
Analyzed customer data from a CRM system to identify key trends and insights. Created a dashboard using Tableau to visualize the data and present findings to the management team. The insights led to a 15% increase in customer retention.
Designed and developed a personal portfolio website to showcase my skills and experience. The website is built using HTML, CSS, and JavaScript, and it features a modern, responsive design.